Frequently Asked Questions (FAQs)

1. How long does shipping take?

Orders are processed within 1–2 business days (Monday–Friday).
Estimated delivery time within the United States is 7–10 business days, including handling and transit time.
Delivery times may vary due to carrier delays, weather, or other factors beyond our control.

2. Do you ship internationally?

No. At this time, Auto Interior Pro ships only within the United States.
Orders placed with non-U.S. delivery addresses will not be processed.

3. Is shipping free?

Yes. We offer free shipping on all U.S. orders with no minimum purchase requirement.

4. Can I track my order?

Yes. Once your order ships, you will receive a tracking link via email.
You can also track your order through our Track Your Order page.

5. What shipping carriers do you use?

We ship orders using trusted U.S. carriers, including:

  • USPS

  • UPS

  • FedEx

Carrier selection depends on the delivery location and order size.

6. What if I entered the wrong shipping address?

Please contact us immediately at contact@autointeriorpro.com.
Address changes can only be made before the order is shipped.

7. What payment methods do you accept?

We accept the following secure payment methods:

  • Visa

  • MasterCard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Buy-now, pay-later services (where available)

All transactions are processed securely in USD (United States Dollars).

8. Are taxes included in the price?

Applicable taxes are calculated and displayed during checkout before payment is completed, in accordance with U.S. regulations.

9. Do you accept returns?

Yes. We accept returns within 30 days of delivery for eligible items that are:

  • Unused

  • In original condition

  • In original packaging with all accessories

Some items may be non-returnable for hygiene or safety reasons. These will be clearly marked on the product page.

10. Who pays for return shipping?

  • Defective, damaged, or incorrect items: Return shipping is free (contact us within 48 hours of delivery).

  • Change-of-mind returns: Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.

11. How do I start a return?

To initiate a return:

  1. Email contact@autointeriorpro.com

  2. Include your order number, reason for return, and photos (if defective or damaged)

  3. Our team will provide return authorization and instructions

12. How long do refunds take?

Once your return is received and inspected:

  • Approved refunds are processed within 5–7 business days

  • Refunds are issued to the original payment method

  • Bank processing times may vary

13. Do your products include a warranty?

Yes. Most products include a limited manufacturer’s warranty.
If you receive a defective product, contact our support team for assistance.

14. Can I exchange an item?

Yes. Exchanges for a different size, color, or replacement are subject to availability.
Please contact contact@autointeriorpro.com to arrange an exchange.

15. How can I contact Auto Interior Pro?

You can reach us through:

🕒 Response Time: Within one business day

16. Where is Auto Interior Pro located?

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 8:00 PM
  • Saturday: 11:00 AM – 3:00 PM
  • Sunday: Closed
  • Time Zone: CST (Central Standard Time – USA)

🕒 Response Time: We respond within one business day.

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