Frequently Asked Questions (FAQs)

1. How long does shipping take?
Orders are processed within 1–2 business days (Monday–Friday).

Estimated delivery time within the United States is 7–10 business days, including handling and transit time.

Delivery times may vary due to carrier delays, weather, or other factors beyond our control.
2. Do you ship internationally?
No. At this time, Auto Interior Pro ships only within the United States. Orders placed with non-U.S. delivery addresses will not be processed.
3. Is shipping free?
Yes. We offer free shipping on all U.S. orders with no minimum purchase requirement.
4. Can I track my order?
Yes. Once your order ships, you will receive a tracking link via email.

You can also track your order through our Track Your Order page.
5. What shipping carriers do you use?
We ship orders using trusted U.S. carriers including:
  • USPS
  • UPS
  • FedEx
Carrier selection depends on delivery location and order size.
6. What if I entered the wrong shipping address?
Please contact us immediately at contact@autointeriorpro.com.

Address changes can only be made before the order is shipped.
7. What payment methods do you accept?
We accept the following secure payment methods:
  • Visa
  • MasterCard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Buy-Now, Pay-Later services (where available)
All transactions are processed securely in USD (United States Dollars).
8. Are taxes included in the price?
Applicable taxes are calculated and displayed during checkout before payment is completed in accordance with U.S. regulations.
9. Do you accept returns?
Yes. Returns are accepted within 30 days of delivery for eligible items that are:
  • Unused
  • In original condition
  • In original packaging with all accessories
Some items may be non-returnable for hygiene or safety reasons and will be clearly marked on the product page.
10. Who pays for return shipping?
Defective, damaged, or incorrect items: Return shipping is free (contact us within 48 hours of delivery).

Change-of-mind returns: Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
11. How do I start a return?
To initiate a return:
  • Email contact@autointeriorpro.com
  • Include your order number, reason for return, and photos (if defective or damaged)
Our team will provide return authorization and instructions.
12. How long do refunds take?
Once your return is received and inspected:
  • Approved refunds are processed within 5–7 business days
  • Refunds are issued to the original payment method
Bank processing times may vary.
13. Do your products include a warranty?
Yes. Most products include a limited manufacturer’s warranty. If you receive a defective product, contact our support team for assistance.
14. Can I exchange an item?
Yes. Exchanges for a different size, color, or replacement are subject to availability.

Please contact contact@autointeriorpro.com to arrange an exchange.
15. How can I contact Auto Interior Pro?
Email: contact@autointeriorpro.com
Phone: +1 833-834-2667
Contact Page: Contact Us on our website

🕒 Response Time: Within one business day
16. Where is Auto Interior Pro located?
Website: www.autointeriorpro.com
Company Name: Auto Interior Pro
Address: 7244 Henderson St., St. Louis, MO 63121, United States
Email: contact@autointeriorpro.com
Phone: +1 833-834-2667

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: Closed
Time Zone: CST (Central Standard Time – USA)