Frequently Asked Questions
Find helpful information about shipping, payments, returns, warranties, and your Auto Interior Pro orders.
01How long does shipping take?
Orders are processed within 1–2 business days (Monday–Friday).
Estimated delivery within the United States is 7–10 business days, including handling and transit time.
Delivery times may vary due to carrier delays, weather, or other circumstances beyond our control.
02Do you ship internationally?
No. Auto Interior Pro currently ships only within the United States. Orders with delivery addresses outside the United States will not be processed.
03Is shipping free?
Yes. We offer free shipping on all U.S. orders, with no minimum purchase requirement.
04Can I track my order?
Yes. Once your order ships, you will receive a tracking link by email. You can also track your order through our Track Your Order page.
05What shipping carriers do you use?
We use shipping carriers selected according to your delivery location and order size. These may include:
- USPS
- UPS
- FedEx
06What if I entered the wrong shipping address?
Please contact us immediately at contact@autointeriorpro.com. Address changes can only be made before your order ships. Once dispatched, we may be unable to change the delivery address.
07What payment methods do you accept?
We accept the following payment methods, subject to availability at checkout:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Buy Now, Pay Later services, where available
All transactions are processed securely in USD (United States Dollars).
08Are taxes included in the price?
Applicable taxes are calculated and displayed during checkout before payment is completed, in accordance with applicable U.S. tax requirements.
09Do you accept returns?
Yes. Eligible items may be returned within 30 days of delivery, provided they meet the following conditions:
- Unused and in their original condition
- In their original packaging
- Returned with all included accessories
Certain items may be excluded for hygiene, safety, or other disclosed reasons. Please review the applicable product page and Return Policy for details.
10Who pays for return shipping?
Defective, damaged, or incorrect items: Auto Interior Pro covers eligible return shipping costs. Please notify us within 14 days of delivery and provide your order number and supporting photos, where applicable.
Change-of-mind returns: The customer is responsible for return shipping costs.
Standard U.S. shipping is free, so no original standard shipping fee is charged. Any separately charged shipping service will be handled according to our Refund Policy.
11How do I start a return?
To request a return:
- Email contact@autointeriorpro.com.
- Include your order number and reason for the return.
- For defective, damaged, or incorrect items, include clear photos where applicable.
Please wait for return authorization and instructions before sending the item back.
12How long do refunds take?
Once your return is received and inspected:
- Approved refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method.
Your bank or payment provider may require additional time to make the funds available.
13Do your products include a warranty?
Products purchased from Auto Interior Pro are covered by our 30-day limited warranty, subject to the terms and exclusions in our Warranty Policy.
Auto Interior Pro administers this limited warranty. Manufacturer warranties are not included unless expressly identified on the applicable product page.
For assistance, contact contact@autointeriorpro.com with your order number and a description of the issue.
14Can I exchange an item?
Exchanges or replacements may be available for eligible items, subject to product availability and our applicable Return Policy. Contact contact@autointeriorpro.com with your order number and request before returning an item.
15How can I contact Auto Interior Pro?
Email: contact@autointeriorpro.com
Phone: +1 833-834-2667
Contact Page: Visit our Contact Us page.
Response Time: Within one business day.
16Where is Auto Interior Pro located?
Website: autointeriorpro.com
Company Name: Auto Interior Pro
Business Address: 7244 Henderson Rd, St. Louis, MO 63121, United States
Email: contact@autointeriorpro.com
Phone: +1 833-834-2667
Customer Service Hours:
Monday–Friday: 9:00 AM–8:00 PM
Saturday: 11:00 AM–3:00 PM
Sunday: Closed
Time Zone: Central Time (CT)
Still Have a Question?
Our support team is happy to help.
Email: contact@autointeriorpro.com
Call: +1 833-834-2667