Refund and Returns Policy

Last Updated: January 10, 2026

At Auto Interior Pro, we want every customer to feel confident about their purchase. If your order does not meet your expectations, we offer a clear and transparent return and refund process.

1. Return Eligibility

  • Eligible items may be returned within 30 days of delivery

  • Products must be:

    • Unused

    • In original condition

    • In original packaging with all accessories, tags, and documentation

  • Items that show signs of use, damage, or missing components may not be eligible for return

2. Return Shipping Costs

Defective or Incorrect Items

  • If your item is damaged, defective, or incorrect, return shipping is free

  • Please contact us within 48 hours of delivery

Change of Mind Returns

  • If you ordered the wrong item, size, or color, or no longer want the product:

    • Return shipping costs are the customer’s responsibility

    • Original shipping fees are non-refundable

3. How to Initiate a Return

  1. Contact Us
    Email contact@autointeriorpro.com with:

    • Order number

    • Reason for return

    • Photos (if item is defective or damaged)

  2. Return Authorization
    Our support team will review your request and provide return instructions.

  3. Ship the Item
    Securely package the item in its original packaging and ship it using the instructions provided.

4. Refund Processing

  • Once your return is received, it will be inspected

  • Approved refunds are processed within 7 business days

  • Refunds are issued to the original payment method

  • Processing time may vary depending on your bank or payment provider

5. Exchanges

If you need a different size, color, or replacement item, please contact
contact@autointeriorpro.com to arrange an exchange (subject to availability).

6. Non-Returnable Items

For hygiene and safety reasons, certain products are non-returnable.
These items will be clearly marked as non-returnable on their product pages.

7. Questions & Support

For any questions regarding returns or refunds, please contact us at:
contact@autointeriorpro.com

Company Information

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 8:00 PM
  • Saturday: 11:00 AM – 3:00 PM
  • Sunday: Closed
  • Time Zone: CST (Central Standard Time – USA)

🕒 Response Time: We respond within one business day.

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